Press release: The Routing Company

The Routing Company has announced a new in-app feature that lets passengers hail on-demand transit rides and plans their journeys in one place, called Pingo Journey. This is a feature within TRC’s Ride Pingo app. The feature is said to be available for procurement by transit agencies worldwide and is anticipated to first launch in North America this Autumn. 

The company claims to be the world’s only app that allows riders to hail on demand transit services and plan their entire journey from start to finish by using all existing modes in real-time. 

“Riders told us they loved the Pingo app. Agencies told us they needed a single app to deliver journey planning and connect on-demand rides to fixed route networks,” said James Cox, chief executive officer, TRC.  

“Over the past year we did just that, integrating TRC’s unrivaled real-time routing technology with public transit infrastructure to build the most comprehensive journey planner for public transit riders.” 

Pingo Journey is powered by integration of on-demand transit services with all existing transit modes, says the company. This makes Pingo Journey a complimentary feature of their already existing app. Transit Connect, which guarantees connections for riders to existing fixed route networks.  

The company claims that “no other app on the market offers a connection guarantee, and effective today, Pingo Journey is available for procurement by transit agencies around the world.” 

“We combined the convenience of demand-responsive transit with the efficiency of fixed transit, and the resulting product makes Pingo the first-of-its-kind tool for transit riders. People have tried to improve multimodal transit journeys for decades, but this is the first time you can improve commute times by orchestrating on-demand rides, dispatching better connections, and controlling journey planning in one place,” said Cox. 

It has been described as a “breakthrough in route planning and access to multi-modal mobility”, according to TRC.